General Terms and Conditions of Sale and Delivery (GTC)

Christiansen Print GmbH

§ 1 Scope

These General Terms and Conditions of Sale and Delivery (AGB) shall exclusively apply to all sales and deliveries between CHRISTIANSEN PRINT and the customer, who declares to be a business entity according to section 14 BGB (German civil code), as well as legal entities under public law and public institutions.

These General Terms and Conditions of Sale and Delivery (AGB) can be viewed online at at all times and can be printed out from there and saved.

§ 2 Protective Clause

Any other General Terms and Conditions or conditions of purchase of the contractual partner are hereby expressly excluded.

Such General Terms and Conditions shall only then form part of the contract and shall only apply if they do not contradict the respective General Terms and Conditions of Sale and Delivery (AGB) of CHRISTIANSEN PRINT and provided that CHRISTIANSEN PRINT has explicitly confirmed the validity.

§ 3 Code of Conduct

CHRISTIANSEN PRINT has the aspiration of being an independent and responsible family-owned business. CHRISTIANSEN PRINT has therefore committed itself to complying with a code of conduct which can be viewed online at all times at and can be printed out from there.

§ 4 Conclusion of the Agreement

1. Offers made by CHRISTIANSEN PRINT are not binding, unless an explicit engagement has been made.

2. Purchase orders of the customer shall only become effective, if confirmed by CHRISTIANSEN PRINT explicitly. CHRISTIANSEN PRINT's field service personnel shall neither be authorized to sign a contract nor to receive payments.

3. For deliveries, size specifications shall be understood as weight indications (tonnes/kilogrammes) or length or surface area (running metres/square metres).

4. CHRISTIANSEN PRINT is entitled to assign without restriction all claims from the business relationship with the customer to third parties.

§ 5 Payment

1. The agreed price plus applicable value added tax is to be paid upon receipt of the goods or within the given credit term.

2. Statutory provisions shall apply in the event of customer default, interest on arrears and any other damages incurred by CHRISTIANSEN PRINT due to customer default.

3. If the customer is in default of payment, CHRISTIANSEN PRINT

    a) is not obliged to any further delivery under any kind of services until settlement of the outstanding due invoices and 

    b) is entitled, at its own discretion, to withdraw from the contract or to claim damages instead of the performance of this contract, in case the customer fails to effect payment within 10 days upon receipt of a justified reminder and withdrawal has been threatened in advance.

4. Offsetting against counter claims or assertion of a certain retention shall only be permitted, insofar as accepted by CHRISTIANSEN PRINT, recognized by declaratory judgement or ready for court decision or based on the same contractual agreement.

5. If CHRISTIANSEN PRINT is storing in a warehouse goods that it has created for the customer and the customer is at least aware of this, then the customer commits to accept and pay for the warehouse stock at the latest upon the termination of the contract.

§ 6 Delivery

1. Unless expressly agreed, delivery is effected franco domicile / ex works. Mode and means of shipment are determined by CHRISTIANSEN PRINT.

2.  a) Upon sale by delivery to a place other than the place of performance, the risk shall be passed to the person entrusted with the shipment of the goods. The transfer is also deemed made, even if the customer is in default of accepting the goods.

    b) Insofar as collection is agreed, the risk passes to the customer upon notice that the goods are ready for dispatch. In the event that collection is not executed on schedule, CHRISTIANSEN PRINT is entitled, after fixing a reasonable period, to ship the goods at the customer’s expense or store them.

3. CHRISTIANSEN PRINT is entitled to deliver in instalments unless this obviously conflicts with the justified interests of the Customer.

4. The following deviations/tolerances which are customary in trade shall be deemed agreed:

    a) For technical reasons in the production process, CHRISTIANSEN PRINT shall be entitled to make over/under deliveries of a maximum of 10% of the ordered print run. The quantity actually delivered shall be invoiced.

    b) Delivery dates and deadlines shall be extended reasonably in the event of force majeure and unforeseeable disturbances occurring after the signing of the contract which are beyond CHRISTIANSEN PRINT’s control (including but not limited to natural disasters, pandemics, wars, operational breakdowns, strikes, lock-outs, unforeseen and significant traffic stoppages). This shall also apply, if these circumstances occur at the place of CHRISTIANSEN PRINT’s suppliers’ place of business or their subcontractors.

If the disturbance lasts more than 6 weeks, both customer and CHRISTIANSEN PRINT are entitled to terminate the contract.

If the delivery period is extended due to a circumstance described in Clause 4b) or if CHRISTIANSEN PRINT is entitled to refuse the performance due to circumstances described in Clause 4b) and/or if CHRISTIANSEN PRINT or the customer is entitled, due to these circumstances, to withdraw from the contract, then the customer cannot derive any compensation claims from this.

5. For each delivery of goods supplied on pallets, the customer shall return the loading units to CHRISTIANSEN PRINT or its logistics provider in the same manner and quality as it received them. CHRISTIANSEN PRINT keeps a palette account for each customer of the palettes it owns or which are owned by the commissioned service provider.

6. Delivery dates and deadlines are not binding if they have not expressly been guaranteed. If a delivery date or deadline is non-binding, after a separate request, a reasonable grace period shall be granted by the customer. After this period has expired CHRISTIANSEN PRINT is in default.

7. If the economic situation of the customer deteriorates considerably after the conclusion of the contract, or if after the conclusion of the contract, it becomes clear to CHRISTIANSEN PRINT that its entitlement to payment from the customer is at risk due to a lack of ability to perform on the part of the customer, then CHRISTIANSEN PRINT is entitled to refuse the performance and to switch the agreed payment method for further deliveries from the overall business relationship with the customer to advance payment and to immediately call due any existing receivables as a deviation from the individually agreed payment term. A considerable deterioration of the economic situation of the customer is to be assumed when and so long as a commercial credit insurer, in full or in part, refuses cover for the customer's receivables.

8. CHRISTIANSEN PRINT is entitled, irrespective of its own contractual and statutory obligations, to have its deliveries and performances provided by third parties.

§ 7 Warranty for Material Defects

1. CHRISTIANSEN PRINT shall be held liable for specific properties of a packaging with respect to its suitability for a defined use only if warranted in writing. When using and implementing individual CHRISTIANSEN PRINT products and services, the customer is required to check carefully whether such use or implementation should indeed be made or whether it may have a damaging impact on its own production and operations.

Public statements, recommendations or promotional statements made by CHRISTIANSEN PRINT shall not be understood as a description of the contractual quality of the goods.

2. The customer shall immediately review the articles as well as the pre-fabricated and semi-finished products sent for remedy for their conformity with the agreement. The risk of any defect passes to the customer upon release for printing/approval of the samples, unless the defect occurs or is detected only in the production process following the release for printing/approval of the samples. The above shall also apply to all other approvals through the customer.

3. Any declarations of conformity, quality agreements, or specifications supplied by CHRISTIANSEN PRINT do not represent warranties in the legal sense. Any legally binding warranties must be explicitly named as such by CHRISTIANSEN PRINT.

4. For defective goods, CHRISTIANSEN PRINT shall, at its own discretion and choice, make warranty by performing rework or replacement. In case of only slight nonconformity with the contract, particularly with respect to minor defects, the customer shall have no right of rescission.

5.  a) The customer is under the obligation to check any services, goods or products from CHRISTIANSEN PRINT upon receipt for defects. Any transport damages must be documented if possible at goods-in on the receipt note and notified to CHRISTIANSEN PRINT separately. Obvious defects are to be notified in writing to CHRISTIANSEN PRINT within 10 working days. Otherwise, the enforcement of warranty claims shall be excluded.

    b) The customer must notify of a non-obvious ("hidden") defect in writing within 10 working days from discovering this defect. Clause a) shall apply accordingly.

6. CHRISTIANSEN PRINT shall assume no liability for technically unavoidable deviations customary in the sector (trade practices) in the material composition, gluing, smoothness, purity and hardness of the paper layers used, as well as in bonding, stitching and printing.

7. If technical values such as paper grammages, ECT values for the products to be delivered by CHRISTIANSEN PRINT are determined or stated, negative production-related deviations or tolerances of up to 10% as well as unlimited positive production-related deviations or tolerances up to the respectively stated technical values apply as admissible.

8. Printing of EAN bar codes shall be performed according to state-of-the-art in compliance with the relevant regulations of the CCG.

Further commitments – in particular statements with regard to the reading quality of the cash registers used in the trade – cannot be made due to possible negative influences on the bar codes occurring after leaving our plant and due to the lack of a uniform measuring and reading technique.

9. The warranty for material defects shall be one year from delivery date. This shall not be applicable if even longer time periods are considered by law, compare to the following § 8 (4) sentence 2 of these Terms.

§ 8 Limitation on Liability

1. CHRISTIANSN PRINT shall be held liable without limitation in the event of damage to life, body and health attributable to a willful or grossly negligent breach of an obligation on the part of CHRISTIANSEN PRINT, its legal representatives or vicarious agents, as well as for damage covered by liability under Germany’s Product Liability Act and for damages attributable to a willful or grossly negligent breach of obligation and of a guarantee expressly accepted by CHRISTIANSEN PRINT.

2. CHRISTIANSEN PRINT shall incidentally also accept liability in the event of damage caused by ordinary negligence, but only if this negligence involves the breach of such contractual obligations, of which only their fulfilment enables the due and proper implementation of the contract and on which compliance the contractual partner regularly trusts and must trust (significant contractual obligations such as the defect-free delivery of the good). However, CHRISTIANSN PRINT shall accept liability only if the damage is typically associated with the contract and is foreseeable with a maximum of five times the order volume of the relevant order.

3. The liability limitations set out above also apply as far as the liability of legal representatives, executives and other vicarious agents of CHRISTIANSEN PRINT is concerned. Any further liability is excluded, irrespective of the legal nature of the asserted claim. To the extent that liability on the part of CHRISTIANSEN PRINT is excluded or limited, this also applies to the personal liability of its executives, workers, staff members, representatives and other vicarious agents.

4. Claims for damages become statute-barred after a calendar year as from delivery of the goods or fulfilling performance, irrespective of the customer’s knowledge of the cause of the damage and/or who caused it. The short statute-barred period shall not apply in case of gross negligence or intent on the part of CHRISTIANSEN PRINT nor shall it apply in case of physical or fatal injury of persons for which CHRISTIANSEN PRINT is liable or any other case if even longer statute-barred period is considered by law.

§ 9 Withdrawal of (Transport-) packages

According to § 15 Abs. 1 VerpackG as a manufacturer or distributor of packaging that is not subject to system participation, we are obliged to commercial and private end consumers to take back used, empty packaging material for our goods of the same type, shape and size as those placed on the market by us free of charge for reuse or recycling. This does not apply to the (transport) packaging produced by us as sales goods. The decision to make use of the return option is the responsibility of the customer. The return can take place at the place of the actual handover, in its immediate vicinity or in the context of recurring deliveries, unless the customer disposes of the packaging material himself (as before).

§ 10 Reservation of Title

1. CHRISTIANSEN PRINT reserves title to all goods supplied until full payment has been received from the customer. CHRISTIANSEN PRINT also reserves title to the delivered goods until complete settlement of all obligations arising from a current business relationship. This shall also apply, if individual obligations were used for settling current accounts and the balance was accepted.

2. The customer undertakes to duly insure the reserved goods against loss and theft and evidence such insurance to CHRISTIANSEN PRINT. The customer hereby assigns in advance its claims arising from the insurance contract to CHRISTIANSEN PRINT.

3. The customer is authorized to sell the reserved goods in the ordinary course of business. The customer is not permitted to assign the goods by way of pledging or security. Upon agreeing with these general terms and conditions, the customer assigns all claims arising from the sale of the reserved goods and asserted against its customers including all ancillary rights to CHRISTIANSEN PRINT. CHRISTIANSEN PRINT accepts this assignment. 

The customer acting as trustee for CHRISTIANSEN PRINT is authorized to collect the assigned debts as long as the customer fulfils its obligation towards CHRISTIANSEN PRINT to pay and has not become insolvent.

4. Should the value of securities exceed the debts to be secured by more than 10 %, CHRISTIANSEN PRINT undertakes to make available the securities exceeding by 110 %. The choice of securities to be made available are at CHRISTIANSEN PRINT's discretion.

5. In case of processing or a combination with other goods not belonging to CHRISTIANSEN PRINT, CHRISTIANSEN PRINT becomes owner or co-owner of the new item in relation to the value of the goods supplied by CHRISTIANSEN PRINT at the value of the other processed items.

6. As soon as the customer is in default of payment and/or insolvent, CHRISTIANSEN PRINT is entitled to demand the immediate provisional return of all goods kept under reservation of title, without fixing another time limit and to the exclusion of any existing right of retention.

7. The customer is under the obligation to immediately notify CHRISTIANSEN PRINT of any accesses by third parties to the goods subject to the reservation of title and of any other damages to the goods by stating the documentation necessary for an intervention.

8. Print plates, sleeves and associated drawings (hereafter Plates) also then remain in the sole ownership of CHRISTIANSEN PRINT when the production or procurement was invoiced in full or in part to the customer. CHRISTIANSEN PRINT is entitled to destroy these tools six months after the last execution of an order in which the Plates were used, without any financial compensation from CHRISTIANSEN PRINT to the customer ensuing. Until such period the customer can request the return of the Plates at its own cost.

§ 11 Protective Rights

1. CHRISTIANSEN PRINT reserves its rights of ownership and Intellectual Property Rights and all other rights to any forms, patterns, illustrations, printing plates, drawings or other technical documents it makes available. The customer may only use these in the manner agreed.

2. In case that CHRISTIANSEN PRINT makes delivery based on the customer’s prescribed requirements or data, the latter shall be responsible that, in connection with the delivery or information, no rights of third parties are infringed. The customer exempts CHRISTIANSEN PRINT from the duty to verify the legal position.

Should third parties assert a claim against CHRISTIANSEN PRINT with respect to infringing any protective rights, the customer undertakes to exempt CHRISTIANSEN PRINT, upon the first written request, from such claims and from all requisite expenses in connection therewith.

§ 12 Place of Performance, Jurisdiction, Data Protection and Applicable Law

1. Place of performance and exclusive jurisdiction for all deliveries and payments, as well as all disputes in connection therewith shall be CHRISTIANSEN PRINT’s principal place of business or place of the establishment as chosen by CHRISTIANSEN PRINT. CHRISTIANSEN PRINT is also entitled to file a claim at the customer’s place of business.

2. The law of the Federal Republic of Germany applies exclusively in its currently applicable version with the exception of conflict rules of international private law The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) of April 11, 1980, as well as other international regulations on sale and service contracts shall not apply.

3. From a data protection perspective according to Art. 6 Abs. 1 lit. b. GDPR CHRISTIANSEN PRINT is responsible for the processing of personal data of the customer based on the execution of the contract. Personal related data of the customer are solely processed for the execution of the contract.   

Personal data of the customer are not forwarded to any other third party without prior approval of the customer. Personal data will be deleted if they are not needed by CHRISTIANSEN PRINT any longer for the purpose of the execution of the contract unless CHRISTIANSEN PRINT has the obligation according to Art. 6 Abs. 1 lit. c. GDPR to store the relevant personal data for any legal requirement or tax purposes or if the customer agreed to the extended storage period according to Art. 6 Abs. 1 lit. a. GDPR. 

The applicable data protection regulation stipulates the following rights for the customer due tot he processing oft he personal data:

- Right of access according to Art. 15 GDPR,
- Right of rectification according to Art. 16 GDPR,
- Right of erasure according to Art. 17 GDPR,
- Right to restriction of processing according to   Art. 18 GDPR,
- Notification obligation according to Art. 19 GDPR,
- Right to data portability according to Art. 20  GDPR,
- Conditions for consent according to Art. 7 Abs. 3 GDPR as well as
- Right to lodge a complaint with a Supervisory Authority according to Art. 77 GDPR.

For further information please see

4. If these General Terms and Conditions specify the written form, the written form shall also be complied with by observing the text form (e.g. email or fax).

5. On request these general terms and conditions of Sale and Delivery will be transmitted to the customer per email.


Status: 12th September 2022